Panel of Consultants

As part of our commitment to a robust community housing and homelessness sector, Q Shelter has assembled a panel of high level trusted experts from an array of fields to complement the in-house skills and knowledge of the Q Shelter team. Please click here to find out more information about Q Shelter’s Consultancy Service and the topic areas that each Consultant has been listed for. Consultants are listed in alphabetical order.

Board Connect

BoardConnect is Australia’s only non-profit organisation which specialises in the support and strengthening of other non-profit organisations’ governance. We work with boards, management committees and CEOs to ensure they understand their responsibilities, and feel confident in fulfilling their potential and maximising their contribution. BoardConnect provides strategic planning and meeting/retreat facilitation, governance reviews, CEO appraisal support and board training. has a range of information, fact sheets and templates available for download to assist board members and senior staff, and a free confidential Helpline for governance queries. Contact BoardConnect for more information on 07 3891 2599 or vist their website at

Elizabeth Ainsworth (Home Design For Living)

Elizabeth Ainsworth is an occupational therapist and access consultant with over 20 years public and private sector experience in the following areas:

  • Providing advice on the housing needs of older people and people with a disability – including Universal and Livable Housing Design, new domestic design and home modifications
  • Providing tenancy management advice and training to staff working with older people and people with a disability, and their carers
  • Providing advice to organisations about selection, construction and modification of stock to suit the diverse needs of users, and carers.

For further information –

Email – or phone 0408 781 554.

KW Consulting Group

KW Consulting Group is owned and managed by Karen Wing. For services to Q Shelter’s members, Karen is joined by Carolyn Mason. Both consultants also serve as Directors of not-for-profit housing providers. We can help you with:

  • Building organisational capacity.
  • Engaging partners.
  • Undertaking stakeholder analysis.
  • Facilitating workshops.
  • Developing and implementing strategy and programs.
  • Undertaking planning.
  • Developing policy.
  • Undertaking reviews.

We offer specialist knowledge in social and affordable housing, homelessness, private rental market, place-based programs and human services.

Contact Karen on 0409 807 608 or

Margaret Ponting Consulting

Margaret Ponting Consulting offers tailored learning and quality management services focussed on issues such as: compliance and risk management; quality improvement; governance; planning; policies and procedures; sustaining effective tenancies; asset and property management.

After 15 years’ providing services to the social housing sector throughout Queensland, Margaret has built a reputation for practical, quality and flexible service delivery. She understands the full social housing spectrum and is up-to-date with issues in the sector.

Margaret will work with you to determine your specific needs and provide you with a written proposal. Contact details: 0429 471 753; email


Prominence offers housing services providers a network of independent consultants working to a quality assured process. This means clients benefit from project teams who are selected based on experience, capability and cultural fit, providing greater value and better results. 
 The flexible arrangements and lower costs attract clients repeatedly, bypassing the big names and engaging Prominence as a trusted advisor on difficult, sensitive, complex and urgent matters. Prominence works in partnership with clients, ensuring stakeholders are highly engaged during projects through Prominence’s proven consulting methodology.

Contact Leanne Ryan on 07 3667 8841 or or visit the website at

Thao Ashford Planning

Thao Ashford Planning provides strategic planning services to not-for-profit, private and public sectors. We are a highly skilled and professional consultant team that can offer expertise in a number of core areas:

Our team has experience in asset management and facility development.

  • We focus on community engagement and advocate community participation in policy decision making processes.
  • We provide financial advice in most areas of the financial services industry.
  • Our team delivers quality research reports that are substantiated by rigorous quantitative and qualitative data and evidence.
  • Our capabilities in governance and strategic management include all facets of business planning including grant writing and cost benefit analysis.

For further information please contact Thao Ashford or visit their website at


P: 0419840390

99 Consulting

99 Consulting has been operating since 2006 as a partnership between three seasoned professionals in the Queensland social housing and human services sector, Jon Eastgate, Judith Hunter and Helen Wallace.  Between them they have over 70 years’ experience in the industry in roles that include direct service delivery, community development, policy and planning and organisational development.

They have worked for a wide range of non-profit organisations ranging in scale from small local to multi-national.  They have worked on a range of projects including strategic planning, partnership and merger facilitation, research and advocacy work, policy development and reviews of service delivery.  Through 2014 they supported a number of organisations to prepare for registration under the NRSCH.  They have a practical, down-to-earth approach combined with a sophisticated understanding of the rapidly changing environment for the community services sector.

For further information check out their website at

Q Shelter makes no representations or warranties with regard to the accuracy of the information supplied in the Consultants Panel. Q Shelter cannot accept any liability or responsibility whatsoever for any loss or damage suffered by any user resulting from their use of the information contained on this website or any goods or services purchased by any user from any organisation shown or listed on this website. Providers are advised to undertake their own checks and verifications prior to engaging the services of any providers listed on the Q Shelter Panel of Consultants. Q Shelter’s Guide to choosing a Consultant can assist.