House Keys is the new national benchmarking system from NSW Federation of Housing Associations, which has been specifically developed for community housing providers. House Keys will set industry standards and allow housing providers to compare their performance with their peers across Australia.
This aggregate report provides insight into the high level of overall performance of House Key: Operations benchmarking club members, who represent 37 community housing providers across NSW, Queensland, Tasmania and the ACT. Subscribers now have access to additional detailed comparative data ranging from levels of tenant satisfaction, through to housing management and financial performance metrics.
This online tool is invaluable for House Keys subscribers to develop a deeper understanding of their comparative performance and application of this information to operations.
To read the report click here