Domestic and Family Violence Resources

As a community, we all have a responsibility to put an end to domestic and family violence. In our role as a peak body, Q Shelter has engaged in work which aims to equip providers of housing and homelessness services, as well as the private real estate sector, with the tools and resources necessary to better recognise and respond to domestic and family violence.

Developing the Housing and Homelessness Workforce Response to Domestic and Family Violence: A Learning Suite

As someone working in the housing and homelessness sector, you may be the first to see warning signs of domestic and family violence. By watching the micro-learning videos and engaging with the online tools, you will:

  • Increase your understanding of domestic and family violence;
  • Better understand your role in responding to DFV as someone working in the housing and homelessness sector;
  • Build confidence in responding appropriately to tenants, or individuals you are supporting who are impacted by DFV; and
  • Better understand referral pathways for information and support, both for yourself, and those you are engaging with.

This series of online tools was developed thanks to a grant received from The Department of Child Safety, Youth, and Women as part of Domestic and Family Violence Prevention Month 2020.

An Introduction to Domestic and Family Violence

The Bystander Approach

Referral Pathways

Other Domestic and Family Violence Resources

Domestic & Family Violence: Strengthening the Real Estate Response – a toolkit to guide practice

**Update – July 2020 – Q Shelter has published an addendum to this toolkit in response to COVID-19 Emergency Regulations. Earlier this year, the Queensland State Government introduced these Emergency Regulations to cover tenants and residents who have been impacted by DFV**

This toolkit has been developed to support real estate agents strengthen their practice in managing tenancies that are impacted by Domestic and Family Violence, providing:

  • information to increase awareness;
  • tools to guide Property Managers to manage tenancies impacted; and
  • suggestions about how to advise landlords on the situation and its management.

This toolkit aims to strengthen the response of the real estate industry as Australia strives to put a halt to domestic and family violence.

Safe and secure housing is a critical component for victims of domestic and family violence and the real estate industry is in a prime position to help achieve this outcome.

This resource was funded by the Queensland Department of Child Safety, Youth and Women in partnership with the Australian Government Department of Social Services.

You can watch Q Shelter’s micro-learning series on using this toolkit, and more, below:

Strengthening practice in responding to domestic and family violence – a toolkit for housing providers

Around 40% of Queensland women receiving assistance from Specialist Homelessness Services cite Domestic and Family Violence as a reason as to why they are seeking help.

This toolkit aims to provide our sector with the skills and training needed to assist women fleeing Domestic and Family Violence given that we are on the front-lines of this national epidemic.

As landlords in the social housing system, Community Housing Providers have responsibilities to support their tenants to sustain their tenancies and prevent homelessness.

That’s why Q Shelter has worked with a range of partners to develop a toolkit aimed at increasing community housing provider’s understanding and capacity to respond effectively to applicants, tenants and household members who experience Domestic and Family Violence.

Q Shelter has developed a model Domestic and Family Violence Leave Policy (DFV) for housing and homelessness organisations.

There are two versions of the policy offered for consideration:

  1. Workplace Domestic and Family Violence Leave Model Policy – full version
  2. Workplace Domestic and Family Violence Leave Policy – simple version

The policies include two alternative leave provisions, mindful of the recent advice from the Department of Housing that whilst the requirement is to comply with all laws in relation to employment, “The Queensland State Government offers most of its employees 10 days of domestic and family violence leave per annum on full pay. We encourage you to provide domestic and family violence leave to show leadership in supporting employees experiencing domestic and family violence.”

We acknowledge the specialist input of BloomingHR into these model policy resources.

You can also click here to visit the Fair Work Commission’s website to find out more about this leave.