Click here for the Q Shelter and Joint Peaks submission to the Productivity Commission Report : Introducing Competition and Informed User Choice into Human Services

Click here for the National Shelter submission to the Productivity Commission: Introducing Competition and Informed User Choice into Human Services


Working towards a robust community housing and homelessness sector

Q Shelter is committed to supporting the community housing sector through building the strength and capacity of individual organisations via effective application of training, resources, tools, facilitation and collaborative opportunities.

Learn more about Q Shelter here.

Here you will find links to upcoming events, services, resources and more. For event information and to sign-up to an event, click here.

To find out more about what we have been doing and what is coming up, please access our Housing Matters newsletters. Below you can sign-up to receive these directly to your mailbox.

For a flyer describing what Q Shelter can offer housing providers click here.


Orange Sky soon to launch mobile laundry/shower service in Townsville

Orange Sky is one step closer to launching a mobile laundry and shower van in the Townsville region, thanks to a contribution from the Palaszczuk Government’s Dignity First Fund. Announcing the project at Parliament House today, Minister for Housing and Public Works...
Read More

Homelessness providers called to tender for specialist youth services

The Palaszczuk Government has called on homelessness organisations to tender for five new specialist mobile support services for young people. Minister for Housing and Public Works Mick de Brenni said the mobile support service, part of the Queensland Housing Strategy...
Read More

Police given more power to protect victims of domestic and family violence

The number of Police-issued orders to protect women and children from Domestic and Family Violence has almost tripled. Minister for the Prevention of Domestic and Family Violence Shannon Fentiman said legislation came in to effect in May 2017 giving Police increased...
Read More

Dignity First helps Suns assist Gold Coast youth

The Gold Coast Suns have been announced as the first recipient of the second round of the Palaszczuk Government’s $2.5 million Dignity First Fund, with a grant of $57,500 to establish a youth well-being and leadership program. Announcing the grant this morning at the...
Read More

Homelessness support services bolstered with $1 Million GC2018 Action Plan

The Palaszczuk Government has released its $1 Million GC2018 Homelessness Action Plan to assist those experiencing homeless and vulnerable renters on the Gold Coast leading up to and during the 2018 Commonwealth Games. Speaking at the annual Gold Coast Homeless...
Read More

Expert panel to monitor SEQ land supply and housing demand: Premier

The Palaszczuk Government is establishing a South East Queensland Housing Supply Expert Panel with the population in the region expected to exceed 5.3 million over the next 25 years. Premier Annastacia Palaszczuk told guests at the Property Council of Australia...
Read More

Contact Q Shelter

515 Wickham Terrace
Spring Hill, QLD, 4004

Mail: PO Box 214, Spring Hill, Qld. 4004

Phone: (07) 3831 5900

Fax: (07) 3236 1396



Subscribe to our Housing Matters newsletter 

Our regular newsletters feature the latest industry news, events, and updates

* indicates required

Looking for Accommodation?

Q Shelter is not a provider of accommodation. If you are seeking emergency accommodation, please free call Homeless Hotline on 1800 47 47 53 or visit their website here 

If you are experiencing domestic violence, please call DVConnect Domestic Violence Hotline on 1800 811 811 or visit their website here

For information about applying for housing assistance in Queensland, including public and community housing, click here

  • Outcomes Measurement Workshop
    09:00 -12:00

    515 Wickham Terrace, Spring Hill, Queensland, Australia

    515 Wickham Terrace, Spring Hill, Queensland, Australia

     Lead Your Service to Outcomes Measurement in Six Simple Steps

    – Come & develop your Leadership plan

    Q Shelter and Onward Consulting are pleased to offer this half day workshop on Outcomes Measurement.

    Outcomes measurement allows you to clarify and demonstrate the changes in clients’ lives that your service brings about. It is fast becoming a funding and reporting requirement, and if done well also drives innovation and service improvement.

    Click here to buy tickets

    Time: 9am-12pm

    Date: Wednesday 3rd May 2017

    Venue: Q Shelter, 515 Wickham Terrace, Spring Hill, Brisbane

    Tickets: $54 + GST per person

    Who should attend?

    This workshop introduces Housing and Homelessness Board Members, Executives, Managers and Team Leaders to the terminology, concepts and context of outcomes measurement.


    What will you walk away with?

    The three hour workshop will create a safe space to:
    • Explore the transition from outputs to outcomes measurement and what it might look like for your organisation and the housing sector more broadly;
    • Develop your outcomes measurement mindset and practical knowledge base;
    • Develop your outcomes measurement action plan;
    • Openly share and learn from other leaders’ outcomes measurement experiences.

    Onward to Outcomes’ Six Simple Leadership Steps make it easier for you to confidently steer your team in their learning journey towards clearly demonstrating the extent and method by which they bring about change in clients’ lives and the population at large.


    Who will be presenting?

    Bec Crompton has 20 years’ experience leading, managing and evaluating for-benefit, outcomes-change programs in the UK, developing countries and Australia. She has helped many organisations navigate the transition from output to outcome measurement and is a true hybrid of the art and science, overview and detail of profound social change. She is an engaging, motivating and participatory facilitator.
    Bec holds an MSc in International Development Management, is a Founding Member of the Social Impact Measurement Network Australia (SIMNA) and is a sought-after keynote speaker, mentor, facilitator and trainer in outcomes measurement. She has also created the only (to her knowledge) course teaching the skills, systems and processes necessary to

    operationalise and embed outcomes measurement across organisations, networks and collaborations

  • Trauma informed care and practice
    10:00 -16:00
    Nambour, Queensland, Australia

    Nambour, Queensland, Australia

    Trauma Informed Care (TIC) and Practice is a strengths-based framework grounded in an understanding of and responsiveness to the impact of trauma. TIC
    emphasises the importance of physical, psychological and emotional safety for both providers of services and those receiving care and support. This day-long
    introductory workshop will give an overview of the following:
     The evolution of frameworks leading to the development of TIC
     Defining trauma and exploring its prevalence
     Exploring impacts of trauma
     Elements of the TIC model
     Application of these elements to practice
     Being a Trauma-Informed servicewhat does it take?

    The workshop delivery will be a mixture of provision of information, large and small group discussion, and opportunities to reflect on your own and your
    service’s practice.

    Training provider: Penny Gordon
    Cost: $110 inc.GST.

  • Asset Management Forum
    09:00 -15:00

    515 Wickham Terrace, Spring Hill, Queensland, Australia

    515 Wickham Terrace, Spring Hill, Queensland, Australia

    This is an event tailored to senior managers and asset management staff to share good practice, learn more about recent changes to legislation affecting asset management, new products and innovations. It is also an opportunity to hear from Department of Housing and Public Works colleagues on current projects that relate to asset management such as Solar Installations in Public Housing, implementing new smoke alarms legislation requirements and NDIS.

    This event is a terrific opportunity to network with other organisations and is open to all community housing, homelessness and refuge accommodation providers.

    Date: 18 May 2017

    Time: 9.00am arrival for 9.30 start – 3.00pm

    Venue: Q Shelter 515 Wickham Terrace  Spring Hill  QLD  4004


    Q Shelter Member ticket $40 + gst

    Non Member Ticket $60 + gst

    This includes morning tea and lunch

    Seats are limited for this event.  So that all organisations wishing to attend can be accommodated we ask that one person from an organisation register.

    If you have any questions or concerns then feel free to email or call 07 3831 5900.


  • Collaborative practices day
    09:00 -16:30
    Mackay, Queensland, Australia

    Mackay, Queensland, Australia

    The Regional Social Development Centre, Whitsunday, Isaac and Mackay Region, and the George Street Neighbourhood Centre are partnering with Under 1 Roof to hold a collaborative practices day bringing boards, workers and volunteers together from Mackay and surrounding regions.

    The day will focus on developing frameworks and practices that support collaborative approaches responding to the needs of people including people with complex needs and vulnerabilities.

    The morning session will be focussed on exploring frameworks and ideas aimed at helping participants to develop ways of thinking about and structuring collaboration that broaden the scope for how we work together.

    The afternoon session will be a practical, hands-on workshop looking at collaborative approaches to service integration including collaborative assessment and robust support planning around client needs.

    Cost $110 inc. GST.

    Subsidies for this session are available for organisations unable to pay. Please apply for a subsidy at this link.


Copyright © 2016. QShelter – All Rights Reserved.